UNIVERSAL CASE MANAGER – Position Filled

The Universal Case Manager shall be responsible for assisting multiple programs with providing intensive direct client case management and working directly with the community to manage the prevention assistance program. The Universal Case Manager shall report directly to the Program Directors.

Duties and Responsibilities:

· Assist Program Directors in the client intake process.

· Coordinate referrals.

· Develop individualized service plans with residents, identifying goals and barriers, focusing on housing.

· Provide one-on-one weekly meetings, progress tracking and supportive counseling.

· Keep daily records of the programs and activities of the clients.

· Help to connect clients to needed resources pertaining to health and income.

· Assist clients in locating and securing permanent housing.

· Maintain clients’ files and keep updated case notes.

· Enter client information into HMIS

· Manage phone ext. for prevention services, screen candidates for eligibility and usher them through the process of securing prevention assistance funds

· Participate in annual workshops/trainings, and other meetings as needed.

· Execute a therapeutic and empathetic approach with clients.

· Communicate with outside providers.

· Provide follow-up assistance as needed.

· Ability to work occasional nights or weekends when necessary to address special circumstances

· Ability to work with various age groups and clients with various needs.

· Be willing to venture out and extend self to assist others.

· Demonstrate sensitivity to the issues and concerns of the population served by the agency.

· Be flexible for a range of tasks from the routine and predictable to the unique and unexpected.

· Regular attendance and punctuality expected.

THESE DUTIES AND RESPONSIBILITIES ARE SUBJECT TO CHANGE AS DEEMED APPROPRIATE AND NECESSARY BY PROGRAM DIRECTORS AND SENIOR STAFF MEMBERS.

QUALIFICATIONS

1. BA in Social Work, Psychology or Human Service field

2. Social Services experience.

3. Valid New Jersey driver’s license.

4. Computer literate

5. Ability to maintain boundaries and handle confidential, sensitive information.

6. Bilingual a plus.

Job Information:

• Job Type: Full-Time
• Salary: $45k – $48k