Job Title: Live-In Residential Counselor

Organization: Isaiah House 

Location: 85-89 North 14th Street, East Orange, NJ

Position Overview:

Isaiah House is seeking a compassionate and dedicated Live-In Residential Counselor to join our team. This role is integral to our mission of providing a safe and supportive environment for individuals in need of housing and recovery support. The Live-In Residential Counselor will assist with day-to-day operations, offering emotional support, structure, and guidance to residents in a transitional housing setting.

As a live-in staff member, you will provide 24/7 on-site presence and supervision, ensuring the safety and well-being of all residents. Please note: This is a live-in role. The selected candidate must be willing to reside on-site at the agency 24/7. Compensation will apply to scheduled work hours, Sunday-Thursday, 3:00PM to 11:00PM. This role requires a strong commitment to our values of dignity, respect, and empowerment while working closely with the program team to facilitate the success of each resident’s individual journey.

Key Responsibilities:

• Resident Support: Provide daily support to residents, including monitoring their well-being, offering encouragement, and helping with life skills development. Serve as a positive role model and a primary point of contact for residents.
• Supervision & Safety: Ensure the safety, security, and cleanliness of the living environment. Conduct regular check-ins and maintain a visible presence throughout the property.
• Crisis Management: Respond to resident crises or emergencies, including conflicts, mental health concerns, or substance use issues. Follow protocols for de-escalation and seek appropriate assistance when necessary.
• Program Adherence: Support residents in adhering to house rules, treatment plans, and goals set by case managers. Help track residents’ progress and participate in meetings to review individual plans.
• Community Building: Facilitate group meetings, activities, and recreational events to promote a sense of community and belonging among residents. Encourage peer support and positive group dynamics.
• Documentation & Reporting: Maintain accurate and up-to-date records of resident interactions, incidents, and other required documentation. Provide reports to supervisors and program staff as needed.
• Communication: Serve as a liaison between residents and program staff, ensuring that any concerns or needs are addressed promptly.

Qualifications: 

Education & Experience:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in social work, psychology, or a related field preferred.
• Experience working in a residential, shelter, or behavioral health setting is highly desirable.
• Training or certification in crisis intervention, mental health first aid, or substance abuse counseling is a plus.

Skills & Abilities:

• Strong communication and interpersonal skills, with the ability to relate to individuals from diverse backgrounds.
• Ability to maintain professional boundaries while building trust with residents.
• Sound judgment, conflict resolution skills, and the ability to remain calm in stressful situations.
• A compassionate and non-judgmental approach to working with individuals facing challenges related to homelessness, addiction, mental health, and trauma.

Personal Requirements:

• Must be able to live on-site in a shared staff residence at Isaiah House.
• Ability to work flexible hours, including evenings, weekends, and overnight shifts.
• Strong work ethic, reliability, and a commitment to supporting the mission of Isaiah House.
• Must pass background checks and drug screenings as part of the hiring process.

Join our passionate team and make a meaningful difference by helping to build a development program that will transform the lives of Essex County’s most vulnerable families.

Job Information:

• Job Type: Full-Time
• Schedule: Live-In
• Salary: $35,360k